Citizen Self Service

Welcome to Niles Self Service!

For utility billing online payments and services, please choose one of the following options:


Existing Users: click here


New Users: click here
For detailed instructions on how to register your utitlty account, click the PDF document, "How to Create Your New Online Account".


Having trouble logging in?
The Village updated its software on March 12, 2022. Due to the upgrade, residents who use the online self-service portal will need to re-register their utilty account. When you re-register, if you use the same email address as your previous account, your account will retain previous stored data. For detailed instructions on how to re-register your account, please click here.

*Please note if you've logged in successfully since March 12, 2022; you do not need to re-register your account. You can simply reset your password by clicking here.


Questions
Finance Department staff is available Monday - Friday, 8:30 am to 5:00 pm to help assist you. Please contact us at 847-588-8030 or by sending an email to utilitybilling@vniles.com.